At US AutoParts, we want you to be satisfied with your purchase. If you are not happy with the part you ordered, we offer a clear and transparent return process. Please read the following details carefully to ensure a smooth return experience.

We accept returns for most used auto parts within 30 days of delivery. To be eligible for a return:

• The part must be in original condition, unused, and in its original packaging.
   
• The part must not have been installed, altered, or damaged in any way.
   
• The original receipt or proof of purchase must be provided.
   

Note: Certain items, such as electrical parts and custom orders, may not be eligible for return. Please verify with our team before purchasing.

To initiate a return:

1. Contact Us within 30 days of receiving your order by email or phone:
    
   • Email: usautoparts@americanusedautoparts.online
      
   • Phone: +1 (844) 828-0045 / +1 (484) 476-0073
      

1. Provide your order number, the part number, and the reason for return.
    
2. Upon approval, we will issue a Return Merchandise Authorization (RMA) number and return instructions.
    

• Return Shipping: Customers are responsible for the cost of return shipping, unless the return is due to our error (e.g., incorrect or damaged parts).
   
• Recommendation: We recommend using a trackable shipping service for all returns. US AutoParts is not responsible for any lost or damaged items during return shipping.
   

• A 50% restocking fee will be charged for all returns, except in cases where the part is defective or we made an error in fulfilling your order.
   
• The restocking fee will be deducted from the refund amount upon processing the return.
   

• Once we receive the returned part and verify its condition, we will process your refund.
   
• Refunds will be issued to the original payment method, minus the 50% restocking fee and any applicable shipping charges.
   
• Refund processing may take 7–10 business days, depending on your payment provider.
   

If your part arrives damaged or defective, please contact us immediately (within 48 hours of delivery):

• If the damage is noticeable at the time of delivery, refuse the shipment and contact us.
   
• We will either issue a replacement part or a full refund, with no restocking fee charged, in these cases.
   

The following items are non-returnable:

• Electrical parts (alternators, starters, ECUs, etc.)
   
• Custom or special order parts
   
• Final sale items, as indicated at the time of purchase
   

If you have any questions or need assistance with a return, please contact us:

US AutoParts
📧 Email: usautoparts@americanusedautoparts.online
📞 Phone: +1  (844) 230-3082  / +1 (484) 476-0073
📍 Address: 30 N Gould St, Sheridan, WY 82801